Look up printer error codes and find solutions.
| Error Code | Printer | Brand | Cause | Solution |
|---|---|---|---|---|
| 50 | HL / MFC / DCP Series | Brother | Fuser unit temperature or heating problem detected. | Restart printer. Check fuser assembly, heater and temperature sensors. |
| 5A | HL / MFC / DCP Series | Brother | Abnormal fuser temperature detected. | Check fuser heater, thermistor and replace faulty components. |
| 71 | HL / MFC / DCP Series | Brother | Main motor operation failure detected. | Restart printer and inspect motor drive system. |
| 72 | HL / MFC / DCP Series | Brother | Cooling fan operation failure detected. | Check cooling fans and replace faulty fan components. |
| 76 | HL / MFC / DCP Series | Brother | Internal communication failure between printer components. | Restart device and inspect control board connections. |
| 77 | HL / MFC / DCP Series | Brother | Scanner unit initialization failure detected. | Restart machine and inspect scanner assembly. |
| E000 | imageRUNNER / imageCLASS | Canon | Fixing unit temperature did not reach the required level. | Check fixing film, heater assembly, thermistor and power connections. |
| E001 | imageRUNNER / imageCLASS | Canon | Fixing unit temperature exceeded the safe operating range. | Inspect thermistor, heater control circuit and replace damaged fixing components. |
| E002 | imageRUNNER / imageCLASS | Canon | Fixing temperature increased abnormally or slowly. | Check fixing heater, thermistor and fixing assembly. |
| E003 | imageRUNNER / imageCLASS | Canon | Fixing unit failed to maintain required temperature. | Inspect heater lamp, thermistor and fixing unit connections. |
| E004 | imageRUNNER / imageCLASS | Canon | Fixing heater control malfunction detected. | Check heater assembly and replace faulty fixing components. |
| E020 | imageRUNNER / imageCLASS | Canon | Developing unit operation abnormality detected. | Check developer assembly and inspect related sensors. |
| E100 | imageRUNNER / imageCLASS | Canon | Laser scanner unit communication or operation failure. | Inspect laser scanner assembly and related connections. |
| E602 | imageRUNNER / imageCLASS | Canon | Hard disk or storage initialization problem. | Restart machine and check or replace storage device if required. |
| E733 | imageRUNNER / imageCLASS | Canon | Communication failure between machine control boards. | Restart device and inspect controller board connections. |
| E805 | imageRUNNER / imageCLASS | Canon | Cooling fan operation failure detected. | Check cooling fan operation and replace defective fan. |
| 0x97 | Inkjet / EcoTank / Workforce Series | Epson | Internal hardware failure detected by the printer. | Turn off printer, disconnect power, restart and check internal components. |
| 0x9A | Inkjet / EcoTank / Workforce Series | Epson | Print carriage movement problem detected. | Check carriage path, remove obstructions and inspect carriage mechanism. |
| 0xEA | Inkjet / EcoTank / Workforce Series | Epson | Paper feed or carriage synchronization problem detected. | Check paper path, rollers and carriage movement system. |
| 10.00 | LaserJet Series | HP | Printer cannot communicate with toner cartridge memory chip. | Remove and reinstall toner cartridge. Replace cartridge if chip is faulty. |
| 10.xx Supply Error | LaserJet | HP | Wrong or empty cartridge installed | Check cartridge seating or replace cartridge |
| 13.xx | LaserJet Series | HP | Paper jam detected in printer paper path. | Remove jammed paper and inspect rollers, sensors and paper path. |
| 13.xx Paper Jam | LaserJet | HP | Paper stuck in feed path | Open all doors, remove all paper, check feed rollers |
| 49 | LaserJet Series | HP | Firmware processing error detected. | Restart printer and update firmware to latest version. |
| 49.4C02 | LaserJet Series | HP | Printer firmware error causing the device to stop processing jobs. | Restart printer. Clear print jobs and update firmware if the error returns. |
| 50.1 | LaserJet Series | HP | Fuser does not reach required operating temperature. | Check fuser lamp, heater and temperature sensors. |
| 50.2 | LaserJet Series | HP | Fuser temperature is rising too slowly. | Inspect fuser heater, thermistor and power supply connections. |
| 50.3 | LaserJet Series | HP | Fuser temperature exceeds normal operating range. | Inspect thermistor and replace fuser components if damaged. |
| 50.4 | LaserJet Series | HP | Fuser assembly power or temperature problem detected. | Check fuser unit connections, replace faulty fuser assembly if required. |
| 50.4 Fuser Error | LaserJet | HP | Fuser has reached end of life | Replace fuser assembly immediately |
| 59.F0 | LaserJet Series | HP | Internal motor operation failure detected. | Restart printer and inspect drive assembly and motor components. |
| 79 | LaserJet Series | HP | Printer firmware or communication error. | Restart printer, disconnect accessories and update firmware. |
| C0202 | Bizhub Series | Konica Minolta | Scanner unit communication failure detected. | Restart machine. Check scanner unit connections and inspect scanner control components. |
| C2557 | Bizhub Series | Konica Minolta | Abnormal toner density detected during image control. | Check toner supply, developer unit and perform image stabilization procedure. |
| C2558 | Bizhub Series | Konica Minolta | Toner supply operation failed. | Check toner cartridge, toner motor and developer unit operation. |
| C3101 | Bizhub Series | Konica Minolta | Image transfer operation abnormality detected. | Inspect transfer belt, transfer roller and related sensors. |
| C3451 | Bizhub Series | Konica Minolta | Fuser temperature control abnormality. | Check fuser heater, thermistor and fusing unit connections. |
| C3721 | Bizhub Series | Konica Minolta | Fuser unit operation failure. | Inspect fuser assembly, temperature sensors and replace faulty parts. |
| C3851 | Bizhub Series | Konica Minolta | Fuser pressure mechanism problem detected. | Check pressure roller and fuser drive components. |
| C5352 | Bizhub Series | Konica Minolta | Internal machine communication failure. | Restart device and inspect control board communication. |
| C6102 | Bizhub Series | Konica Minolta | Firmware or controller operation problem. | Restart machine and update firmware if required. |
| C9401 | Bizhub Series | Konica Minolta | Controller board abnormality detected. | Restart machine and inspect controller board connections. |
| C0030 | Ecosys / TASKalfa | Kyocera | Drum unit related failure or abnormal drum operation detected. | Check drum unit connection. Inspect drum condition and replace the drum unit if damaged. |
| C0070 | Ecosys / TASKalfa | Kyocera | Developer unit problem or developer motor abnormality. | Check developer unit installation, clean contacts and replace developer unit if required. |
| C3100 | Ecosys / TASKalfa | Kyocera | Scanner communication failure between scanner unit and main controller. | Restart machine. Check scanner connections and inspect scanner control components. |
| F000 | Ecosys / TASKalfa | Kyocera | Main controller board communication or hardware failure. | Restart machine. Check firmware and inspect main PCB connections. |
| F248 | Ecosys / TASKalfa | Kyocera | Fuser unit temperature or control abnormality. | Check fuser assembly, temperature sensors and replace faulty fuser components. |
| J0100 | Ecosys / TASKalfa | Kyocera | Paper jam detected in paper feed path. | Remove jammed paper. Check rollers, sensors and paper path. |
| J0200 | Ecosys / TASKalfa | Kyocera | Paper jam detected around registration area. | Inspect registration rollers and paper sensors. |
| J0500 | Ecosys / TASKalfa | Kyocera | Paper feeding problem detected. | Check pickup rollers, paper tray and feed mechanism. |
| J1XXX | Ecosys | Kyocera | Paper jam in indicated location | Clear paper jam per location code |
| U0000 | Ecosys / TASKalfa | Kyocera | Internal device communication failure. | Restart device and check connected modules. |
| E1 | DP / WorkCentre Series | Panasonic | Paper feed sensor or paper path problem detected. | Inspect paper path, rollers and paper feed sensors. |
| E50 | DP / WorkCentre Series | Panasonic | Scanner initialization or communication failure detected. | Restart machine and inspect scanner unit connections. |
| U11 | DP / WorkCentre Series | Panasonic | Fuser temperature control problem detected. | Check fuser unit, heater lamp, thermistor and temperature sensors. |
| SC101 | MP Series / IM Series | Ricoh | Scanner exposure lamp or scanner initialization failure. | Restart device and inspect scanner unit, lamp and scanner connections. |
| SC202 | MP Series / IM Series | Ricoh | Scanner motor movement failure. | Check scanner drive mechanism and replace scanner motor if defective. |
| SC303 | MP Series / IM Series | Ricoh | Charging unit abnormality detected. | Clean charging unit and inspect corona wire assembly. |
| SC320 | MP Series / IM Series | Ricoh | Fuser lamp or temperature control problem detected. | Inspect fuser lamp, thermal sensors and fuser power circuit. |
| SC400 | MP Series / IM Series | Ricoh | Transfer belt operation or position detection failure. | Check transfer belt unit, sensors and drive mechanism. Replace worn transfer components. |
| SC542 | MP Series / IM Series | Ricoh | Fuser temperature did not reach the expected level or temperature detection failed. | Check fuser assembly, thermistor, heater lamp and power connections. Replace faulty fuser components if necessary. |
| SC555 | MP Series / IM Series | Ricoh | Fuser temperature control abnormality. | Inspect fuser heater, thermistor and power supply components. |
| SC899 | MP Series / IM Series | Ricoh | Machine software detected an abnormal operation. | Restart machine. Update firmware and check application settings. |
| 01-0000 | Laser Printer / MultiXpress Series | Samsung | General printer system malfunction detected. | Restart printer and inspect controller board and internal connections. |
| 02-1110 | Laser Printer / MultiXpress Series | Samsung | Paper feed mechanism or sensor problem detected. | Check paper path, pickup rollers and paper feed sensors. |
| 11-1110 | Laser Printer / MultiXpress Series | Samsung | Fuser assembly heating or temperature control problem detected. | Check fuser unit, heater lamp, thermistor and replace faulty components if needed. |
| 010-319 | WorkCentre / AltaLink / VersaLink Series | Xerox | Fuser assembly temperature or heating problem detected. | Check fuser unit, heater, thermistor and temperature control components. |
| 010-397 | WorkCentre / AltaLink / VersaLink Series | Xerox | Fuser temperature did not reach the required level. | Inspect fuser assembly and replace faulty heating components if needed. |
| 116-324 | WorkCentre / AltaLink / VersaLink Series | Xerox | Scanner communication or controller failure detected. | Restart machine and inspect scanner unit connections and controller board. |