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HP Printer Error Codes: Complete Troubleshooting Guide

Keemstar Team 5 min read May 2, 2026

HP printers use error codes to communicate problems. Understanding these codes helps you fix issues quickly without calling a technician.

Error 50.X Fuser Error

This indicates a problem with the fuser unit — the component that bonds toner to paper using heat. Error 50.1 means low fuser temperature. Error 50.2 means fuser warm-up service. Error 50.4 means faulty fuser. Solution: Turn the printer off, wait 30 minutes, and restart. If the error persists, the fuser unit may need replacement.

Error 13.XX Paper Jam

The most common printer error. Open all access doors, remove all paper gently without tearing, check for small torn pieces, and reload paper properly. Make sure you are using the correct paper weight for your printer.

Error 59.X Motor Error

A motor in the printer has failed or is not responding. Turn the printer off and on. If the error continues, the printer needs professional service.

Error 10.XX Supply Memory Error

The printer cannot read the toner cartridge chip. Remove the toner cartridge, clean the contacts with a dry cloth, and reinstall. If using a compatible cartridge, ensure it has a properly programmed chip.

Error 79 Service Error

A firmware or software error. Turn the printer off and on. Update the printer firmware. If the error persists, a firmware reflash may be required.

Low Toner Warning

The printer is detecting low toner levels. You can often get more pages by removing the cartridge and gently shaking it to redistribute remaining toner. Order a replacement cartridge promptly.

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